“Our mission is to connect every person in the world.”
– Mark Zuckerberg
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Technological advancement, properly applied, should bring improved quality of life with rewards in time savings and productivity. Don’t you agree?
But with every application of cutting edge techie tools comes more knowledge not enjoyed by those with a learning curve geared to outsmarting a computer. Or worse, nefarious characters with devious ideas for using it never intended by the developer. The internet, cell phones, mind boggling apps. A plethora of digital diversions that delight one day and dishearten the next.
Even with the newest … AI. Don’t we have enough artificial intelligence already serving as elected officials, television news analysts, and customer service reps?
Tech tools and toys were just emerging when fax machines were hailed as futuristic. We marveled at the one installed at the newspaper office in Center back then. “It’s going to save so much time,” we cheered, gazing at documents magically transferred through telephone lines. With every screeching sound of the machine’s “handshake” tone, everyone gathered to “ooh” and “ah” at letters from the other side of the country arriving in mere minutes.
In no time at all, we were sharing jokes and cartoons with friends and business associates. It was the best source for laughter around. Until Facebook came along.
In the real world, technology can make the impossible happen with ease and in record time. But just like a questionable joke inadvertently faxed to the wrong number, tech can create a desire to disappear into the unknown. Or render us ready to take the device and “throw it in the horse lot” as my grandmother used to say, when it doesn’t work as we think it should,
The late Lewis Grizzard, Southern humorist and author, put it succinctly in his book entitled, “Elvis Is Dead, and I Don’t Feel So Good Myself.” With his insightful humor, Grizzard poked fun at baby boomers trying to cope with emerging technology when he said, “The world around me is a tuxedo, and I’m a pair of brown shoes.”
That very thought came to me a while back. When my home security system designed to provide the secure feeling of a bad dog backing up a Smith and Wesson failed to function properly.
It’s a great piece of technology. Monitors doors and windows, the thermostat and selected appliances, the lights, reports the weather, and more that I have yet to master. It records videos of anyone approaching the doors and allows me to answer the doorbell from across town or across the country via my cell phone that has features I have yet to comprehend. Things that work great, provided the system installer and said smartphone user are both smarter than the technology.
It started the day a young technician came to my house and upgraded the control panel. Is it my imagination, or do all technical service reps look like they are a couple of years shy of being old enough to get a driver’s license? After he explained the changes to me in a language that might as well have been Swahili, he assured me it was the best on the market and was gone in short order. “Thank you,” I smiled.
At bedtime that night, cats were put out, dogs let in, doors locked, and pillows fluffed. As the last measure before drifting into blissful slumber, I armed the alarm confident in the sophisticated system with my “three dog night” backup.
For the record, my money’s on the dogs for reliability. They do one thing the alarm doesn’t—wake me without fail at 5:30 a.m., reminding me of their urgent need to go out and visit nature.
5:32 a.m. The doggie alarms goes off. With blurry vision, I poke the control panel app with my code. Nothing, followed by the words “Incorrect Code.” A second attempt with glasses was equally unsuccessful. By the third try, the dogs were poised and pointing at the back door with tears in their eyes.
“What next?” I could simply open the door. Within seconds, I would be on the phone with someone from the security company checking on me. “Wait,” I thought. I could also be talking to uniformed police officers. With guns.
I dialed the number for the alarm company and was pleasantly greeted. “XYZ Security, how may I help you?”
“My dogs and I are being held hostage in my house,” I joked about the non-functioning panel. I’ve always considered humor as an ice breaker for pleasant conversation. Please note, however, that humor is not the appropriate response when talking to a home security agent. At 5:30 a.m.
Once we reached an understanding of what constitutes funny and what does not, tests were performed to arrive at a conclusion. The servicing technician had failed to program the new panel with my security code.
“No problem, I can walk you through it,” the understanding agent said. Her discovery that she was dealing with someone who could not program their VCR, combined with realizing she was talking with someone who still uses a VCR, appeared to dash all hopes of a speedy solution.
We stumbled through it, though. Much to the delight of the agent and me. And three agonizing dogs who burst out the back door when it was finally opened.
Crisis over, my thoughts turned to caffeine. And to Zuckerberg’s philosophy and Grizzard’s humor. With the last sip, I wasn’t convinced that chatting with security system people at 5:30 a.m. was Zuckerberg’s vision of “connecting to every person in the world.”
Especially when I’m wearing brown shoes in a tuxedo world.
—Leon Aldridge
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Aldridge columns are featured in these publications: The Center Light and Champion, The Mount Pleasant Tribune, the Rosenberg Fort Bend Herald, the Taylor Press, the Alpine Avalanche, the Fort Stockton Pioneer, the Elgin Courier, The Monitor in Naples, and Motor Sports Magazine.
© Leon Aldridge and A Story Worth Telling 2025. Excerpts and links may be used, provided full and clear credit is given to Leon Aldridge and ‘A Story Worth Telling’ with appropriate and specific directions to the original content.
